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Legal & Compliance

Privacy Policy

Effective Date: January 1, 2026 • Last Updated: August 20, 2026

1. Information We Collect

Solutions by Pratham Agrawal ("Tech Solutions", "we", "our", or "us") respects your privacy. We collect information that you directly provide when using our websites, requesting consultations, or communicating with us.

  • Contact Information: Name, professional email address, phone number, and organization name when submitting contact forms or career applications.
  • Technical & Project Specifications: Architectural goals, tech stack preferences, and functional criteria shared during discovery calls.
  • Automated Device Telemetry: IP addresses, browser types, operating systems, and anonymous usage analytics to maintain platform stability.

2. How We Use Your Information

We use the data collected strictly for legitimate business and engineering purposes, including:

Delivering, maintaining, and developing custom software projects.
Responding to contact requests, inquiries, and support tickets within 24 hours.
Processing job applications and reviewing technical candidate portfolios.
Detecting, preventing, and mitigating cybersecurity threats or abuse.

3. Cookies & Tracking Technologies

We utilize essential cookies to remember your theme preference (Dark Mode vs Light Mode) and anonymous aggregated performance telemetry via Google Analytics and Microsoft Clarity. You can manage or disable cookies at any time via your browser settings or our on-site cookie preferences banner.

4. Third-Party Data Disclosures

We do not sell, rent, or trade your personal data to third parties. Data is shared solely with trusted cloud service providers bound by strict confidentiality and data processing agreements:

  • Cloud hosting & serverless compute (Vercel, AWS, Google Cloud).
  • Transactional email systems for client communications.
  • Compliance with lawful court orders or regulatory mandates when strictly required.

5. Data Retention & Security Measures

All client communications and deliverables are protected with industry-standard TLS 1.3 encryption in transit and AES-256 encryption at rest. We retain project documentation and contact correspondence only for as long as necessary to fulfill active engagements or satisfy legal obligations.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have specific statutory rights regarding your personal data, including the right to request access, correction, portable transfer, or erasure ("Right to be Forgotten") of your records without discrimination.

7. Contacting Our Privacy Officer

If you have questions about this policy or wish to exercise your data rights, please contact our data governance team directly:

Email: privacy@solutions.agrawalpratham.in

Attention: Pratham Agrawal, Data Protection Officer

Headquarters: Tech Solutions Hub, Innovation District